The rationale behind the establishment of the call centre is to achieve highest client satisfaction by attending to all of their information requirements at just a call away. Answering the queries of the clients is one of the important factors in the company’s relationship building process with the clients.
With the vision to reinforce the thriving relationship that EFU has with its clients, EFU Life Assurance Ltd established its call centre, to show its commitment towards client services and to show how much importance is given to the clients and their needs. EFU Life’s call centre offers client ease and comfort in attaining information regarding their policies. Moreover this effort by the Company serves as a promise that the Company will keep on striving to expand the scope of client services in the best possible manner.
EFU Life call centre is equipped with the most advanced technology in collaboration with ZRG International, the market leader in contact centre technologies. Moreover, EFU Life Assurance Ltd continuously invests in professional training for its call centre officers to reinforce strong relationship with its clients and to make sure that the clients get uncompromised service and the best representation.
Our dedicated call centre representatives anticipate helping you regarding any query. So call us now at 111-EFU-111(111-338-111) for easy access to your policy information or any related query.